Our Team

Our team has the industry know-how to make your GTO experience top-notch. We have an active help desk and a constantly evolving network of professionals ready to assist if you need us.

We are a travel and tourism community – we welcome your feedback and encourage you to play an active role in our growth and development.

Keith Snode

Lead Navigator

Keith is a high-energy COO with a passion for travel. He brings insight from his years as a tour operator, supplier, loan officer, and sales and marketing executive to lead the GTO team. He is focused on brand strategy and product development, making GTO the most intuitive software in the travel industry.

Jim Deliman

Lead Community Architect

Jim adds more than 30 years of travel and tourism sales know-how to the growing GTO/GE team. He plays a key role in helping clients understand how our products can simplify their operations.

Kara Ligenza

Community Architect

Kara joins the GTO team after more than 10 years in tour operations.  Her enthusiasm for travel and expertise in systems management help clients manage expectations and maximize the GTO experience.

Steven Gross

Creative Media and Content Specialist

A lifelong student of travel with a professional background in group tour planning, Stevie crafts helpful, user-friendly content to navigate the GTO system.

Kory Vrieze

Network Engineer

Kory draws on more than 20 years as an educator, administrator, and technology guru to direct the development of the GTO system. He works tirelessly to create a product and process that meet the needs of customers across the globe.

Kristina Lueth


Kristina lends her extensive background in accounting and data application management to the GTO team, ensuring a seamless and high-quality user experience.

Seaira Jeannin

Lead Accuracy Guru

Seaira is leveraging 10+ years of expertise in the student and adult tour markets to make her a key player in GTO’s essential operations.

Taylor Coffman

Support Helmsman

Taylor’s robust history in travel and tourism and first-rate customer relations skills make her an invaluable member of the GTO team.  She navigates the client experience with you to ensure it is both positive and efficient.

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