National Eight-Track Tape Day
National Eight-Track Tape Day on April 11th recognizes an era that was here and gone in a short 20 years. Nevertheless, it is a day to remember listening to the funky sounds of the sixties and seventies on eight-track tapes.
And for those of us who may have held on to these clunky bits of nostalgia… you never know when that song-ending click will come!
GTO Coach & Go
Refresh your system skills by reviewing the online library of GTO Coach & Go tutorials on our GTO YouTube channel.
Fast Break
Time Out!! Fast Break is a brief, bi-weekly segment highlighting a system update or feature.
Check for Fast Breaks on the GTO community forum.
Destination Dispatch
The DD team will return on April 13th at 11:00 AM (note the special time!) Jim, Kara, and Stevie G. will connect with James Wood from Marketing Liverpool, England to talk about some great group itineraries.
In the meantime, revisit your favorite episodes on the GTO YouTube channel.
Meet our New Team Members
Here we grow again! GTO recently welcomed some fresh faces to the GTO team.
Office Hours
The spring travel season is here – and that means long days and little downtime for you! To help reduce your workload, we are temporarily suspending scheduled GTO office hours.
Beginning Monday, March 13th, we’ll skip the scheduled meeting times so you can focus on your business.
However, support is still available! Any new supplier or help desk requests can go directly to Help@GTONetwork.com. Be sure to put the word HELP in the subject line.
If you have other onboarding questions, please email Duane@GTONetwork.com.
Office hours will return once the busy season slows – we’ll keep you posted!
Social Shout Out!
Follow us on social media! Like our Facebook page, connect with us on LinkedIn, and subscribe to our YouTube channel.
Spotlight Your Travel Expertise as a GTO Beacon Blogger
Spotlight your group travel planning expertise and join the GTO community as a Beacon Blogger. It’s a simple and efficient way to increase visibility and connect with the travel industry.
FIND OUT MORE
Check for Updates
New Procedures for Unresponsive Suppliers
The GTO Accuracy Guru team works tirelessly to ensure you have the most current supplier information. However, there are times when even our best efforts don’t get a response.
Here’s how we’re handling it:
- You request a supplier.
- The Accuracy Guru team creates a new supplier in the GTO system or tries to contact the supplier for updated pricing within 24 business hours.
- If there is no response, the team follows up every 3 days for 21 days via phone, email, and voicemail.
- If there is still no response after 21 days, the request will be moved to “unresponsive status” and you will be notified via email.
- Once moved to unresponsive, the supplier request is closed.
If you have information for the supplier or still require their information for an active proposal, please submit another request. We will then continue to try to connect with the supplier periodically for another 21 days.
Community Forum
Don’t forget to check the Community Forum for system updates, advice, and more! Check the My Apps tab in GTO.
Help!
We have an easy way for you to submit a Help Desk request! Just send an email to help@gtonetwork.com and BE SURE TO PUT THE WORD HELP IN THE SUBJECT LINE. This will automatically create a ticket and will email you updates as your ticket is being worked on.
Supplier Updates
There’s a new way to get the latest supplier updates. GTO community members can simply click the link below for the most current products and pricing.
Most Recent Supplier Updates
Industry News
Calling all suppliers… need a refresher on working with groups and group tour operators?
Click Here to Register for Free
Carnival Cruise Line Expands Health, Safety Partnership
